Three local offices across the Central Coast, Newcastle and Lake Macquarie — and two licensed strata managers who know your complex. Plain English, always.
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Not a rotating roster of staff. Not a call centre. A small, dedicated team with two licensed strata managers, led by a Class 1 Licensee in Charge who is directly accountable for your plan. That's something most strata companies simply can't offer.
Sound Familiar?
Large strata management companies handle hundreds — sometimes thousands — of properties. Your small townhouse block isn't their priority. The result is usually the same story:
We only manage small schemes — 2 to 22 lots. It's not a gap in our market, it's our entire focus. Small complexes managed properly by someone who is genuinely accountable to you.
Your complex isn't our biggest account. But it gets our full attention — every time.
How We Work
We don't try to be everything to everyone. We do one thing — manage small townhouse and villa schemes — and we do it very well. Here's what that means in practice.
Alan personally oversees every complex we manage. Tracey, also a licensed strata manager, works on your plan with him, so there is always a licensed manager who knows your complex. No call centre, no rotating staff, and Alan is always available to owners directly.
We limit our portfolio to small townhouse and villa schemes. That's not a constraint — it's the point. It means your complex gets the time and attention it deserves.
Work orders, phone calls, emails, levy notices — all included. What we quote is what you pay. No line items, no add-ons, no surprises at year end.
Strata legislation is complex. Your experience of it doesn't have to be. We translate everything — notices, by-laws, meeting motions — into language that makes sense.
What's Included
One flat annual fee covers it all — no extras for standard work.
Service Standards
Most strata managers don't publish their response times. We do. These aren't targets — they're commitments we make to every complex we manage, and we stand behind them.
About us
I'm Alan Hunter — Licensee in Charge and Class 1 Strata Manager at Townhouse Strata. I've spent years in NSW strata, and I started this business for one reason: small townhouse complexes deserve a manager who's actually focused on them.
Most strata firms run hundreds of plans, mixing apartment towers, commercial property and small townhouse blocks all together. Yours becomes one of many. We don't operate that way. We only manage small townhouse and villa schemes — 2 to 22 lots — and I personally oversee every plan we take on. No call centre, no rotating staff. Just me, Tracey and a clear commitment to do this properly.
— Alan Hunter, Townhouse Strata Pty Ltd
Tracey Hunter · Licensed Strata Manager
Tracey holds a Class 2 strata managing agent licence and works on every plan alongside Alan. Two licensed strata managers know your complex, so there is always someone qualified to help when you call.
What owners say
A great manager who takes a personal interest in managing small schemes. Has great connections with trades for effective maintenance work. Financials and levies are seamless due to cloud-based and accessible software.
Working with Alan Hunter from Townhouse Strata has been an absolute pleasure. He is professional, extremely knowledgeable in strata issues, and is dedicated to help you in every way. I totally recommend his company.
So refreshing to have someone that listened to us and did what we wanted. Positive, professional and a pleasure to deal with.
Switching Managers
Most owners stay with a manager they're unhappy with because switching feels complicated. It isn't — especially when we manage the entire handover for you.
We walk through the proposal, answer every question. No pressure, no obligation.
We prepare all paperwork. Most meetings take under 30 minutes.
We contact your current manager and collect all records. You don't have to chase anyone.
Personal introduction to all owners. Alan available from day one — and every day after.
We'll review your scheme and provide a tailored proposal — usually within 24 hours. No obligation, no sales pitch.
Request a ProposalAlan Hunter · (02) 4971 0363 · alan@townhousestrata.com.au
Meet us at our Gosford, Newcastle or Caves Beach office — by appointment.